Frequently Asked Questions.
Below we have listed some Frequently Asked Questions which we are asked from time to time around the products and services we offer here at Azamour Solutions. These questions and answers should give you a good insight to how we work and what we can offer your company however if you have additional questions or need anything clarified please get in touch by filling in the contact form on our Contact page or by calling us on 01344 280280.
01
Are the products you offer New or Used?
All computer hardware we supply is pre-owned, which can range from equipment which is classed as new in open box, refurbished, or second user. You can be assured that all equipment we offer is guaranteed to be in full working order, in excellent cosmetic condition, complete with full ship group and guaranteed onto an IBM or 3rd Party maintenance contract.
02
How flexible are your Hardware Maintenance Contracts?
We offer a full 24/7 365 Hardware Maintenance Service for companies who need the guarantee of a 4 hour fix every day of the week all year round. In addition we have customers who only require a Monday to Friday service or even a time and materials contract for less business critical applications. Each and every maintenance contract is unique and is tailored to each customers individual requirement.
03
I have equipment to sell, will you buy it?
Yes of course, we are always interested in buying your redundant computer equipment, we can offer you a straight buy back price or if you are acquiring new equipment from us we will offer you a trade in price. We also offer a full decommissioning service and will arrange all transportation.
04
Do you offer IBM Mainframe Disaster Recovery?
Yes we offer a comprehensive Mainframe Disaster Recovery Service from our state of the art data centre. We offer flexible long and short term contracts which are all set up to cater for each of our customers individual needs. We have over 1000 zOS MIPS installed on latest generation hardware along with over 200TB of disk storage and latest generation tape technology. Mainframe zLinux Business Continuity (BC) & Disaster Recovery (DR) Solutions are also available.
05
Which companies use Azamour Solutions?
Our product and services are aimed at companies who use enterprise computer equipment that require hardware, maintenance, business continuity, disaster recovery or Co-location facilites and therefore span the globe and are from different business sectors that include some of the world's leading companies. We keep our client portfolio confidential and will only share it with prospective customers requiring business references that are looking to transact with us.
06
Which products and technology do Azamour specialise in?
We focus on working in areas of IT that we understand and where we have good experience. We specialise in enterprise computer hardware and services around the IBM Mainframe. We can therefore offer our clients impartial informative business solutions for acquiring or selling hardware, offering flexible cost-effective hardware maintenance or comprehensive Business Continuity and Disaster Recovery Solutions. We cover all generations of IBM Mainframe Servers and Peripherals.